FAQ

We are an OEM dealer for JLG, Genie / Terex, Skyjack and Haulotte. We sell parts for all models made by these manufacturer's.)

(Equipment compatibility information is available on our product page. However, the best way to be certain a part will fit is to find it in the parts manual for your equipment. If you you need help confirming the correct part please connect with us on live chat, email or call us ANYTIME Toll Free:1-800-929-0984 )

Tracking Number is attached and emailed once the parts are shipped. You can track the order via the carrier's tracking number once it's provided.

All returns must be requested within 30 days of invoice. Once approved, returned items must be returned to Zuma Sales LLC with freight prepaid. All returns, except for returns involving a Zuma Sales LLC order or product error, or manufacturer defect, will be subject to a 25% restocking charge per line item. See more details on our Refund Policy Page

Most parts ship on the same day. Average delivery time is 3-7 business days.

Zuma Sales sells parts for in Scissor Lifts, Boom Lifts, Towable Boom Lifts, Telehandlers, Telehandler Attachments, Vertical Mast Lifts, & Aerial Work Platforms.

Zuma Sales Offers overnight & rush shipping with additional charges
included. If you need a rush order please connect with us on live
chat, email or call us ANYTIME Toll Free: 1-800-929-0984

Due to the current challenges with the global supplychain some parts may be out of stock. To confirm availability please connect with us on live chat, email or call us ANYTIME Toll Free:1-800-929-0984

Yes! If you have multiple pieces of equipment and are a return customer we can setup an account for you with additional discounts. For more details please connect with us on live chat, email or call us ANYTIME Toll Free:1-800-929-0984

We are an OEM dealer for Genie, JLG, Skyjack, and Haulotte Parts. We also have access to aftermarket options as well. OEM parts are
shipped for the majority of all orders.

Yes. Due to the need for custom logistics please reach out to us for a quote with delivery to your country. Connect with us on live chat, email or call us ANYTIME Toll Free:1-800-929-0984